Payment Methods
BergdorfGoodman.com accepts the following payment types for online purchases:
- Bergdorf Goodman credit card
- The Neiman Marcus credit card
- American Express
- VISA
- MasterCard
- Diners Club
- Discover
- Affirm
- Klarna
Credit Cards
The total dollar amount of your order is allocated at the time your card is approved, although payment (transfer of funds) does not occur until the order ships. If the amount charged exceeds your credit limit, your order will be automatically canceled.
Debit Cards
Payment is deducted from your account at the time your card is approved. A receipt is included with each order.
The BG Credit Card
To apply online for an account, or to view your balance or make a payment, click here.
When you complete an online BG credit card application, the information you submit will be protected and can be shared with us in complete confidence. We will not release information concerning your credit card to a third party except in accordance with our financial privacy policy, which will be mailed to you with your BG credit card upon approval of your application.
Last Updated May 27, 2021
Sales Tax
Sales tax is automatically applied to your order in accordance with individual state regulations if your shipping address is in one of the following states: AK1, AL2, AR, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, WA, WI, WV, WY or the District of Columbia.
1Bergdorf Goodman will collect local sales taxes in Alaska for taxing jurisdictions that have adopted the Alaska Remote Seller Sales Tax Uniform Code and are members of the Alaska Remote Seller Sales Tax Commission.
2 Bergdorf Goodman will collect the Alabama simplified sellers use tax on transactions delivered into Alabama and the tax will be remitted on the customer's behalf to the Alabama Department of Revenue. Bergdorf Goodman's program account number is SSU-R010192370.States Where Bergdorf Goodman Does Not Collect Sales or Use Tax
Bergdorf Goodman does not collect sales or use taxes in all states. Your purchase may be subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet, by catalog or by other remote means. Your state may require you to report all purchases that were not taxed and to pay the tax on those purchases on a sales, use or income tax return. Details on how to report and pay these taxes may be found at the applicable state's website.
Last Updated April 05, 2024
Store Locator
Apparel Size Guides
WOMEN'S SIZE GUIDES MEN'S SIZE GUIDES KIDS' SIZE GUIDES Women's Size GuidesSizing varies greatly between designers. If you are familiar with a designer, please order the size you normally do. If not, please match your measurements (in inches) to the size guides below.Click here for measuring instructions. All measurements are in inches unless otherwise indicated.P S M L XL SIZE
2
4
6
8
10
12
14
16
BUST
32½
33½
34½
35½
36½
38
39½
41
WAIST
24
25
26
27
28
29½
31
32½
HIP
35
36
37
38
39
40½
42
43½
XS S M L XL XXL SIZE
0
2
4
6
8
10
12
14
16
BUST
32
33
34½
35½
36½
37½
39
40½
41½
WAIST
24½
25 - 26
27
28
29
30
31
32 - 33
34
HIPS
34½
35 - 36
37
38
39
40
41
42½
43½
XS S M L XL XXL US
0
2
4
6
8
10
12
14
FRANCE
32
34
36
38
40
42
44
46
ITALY
36
38
40
42
44
46
48
50
UK
4
6
8
10
12
14
16
18
ITALY
36
38
40
42
44
46
48
50
DENMARK
30
32
34
36
38
40
42
44
JAPAN
3
5
7
9
11
13
15
17
BUST
31
32
33
34½
35½
37
38½
40
WAIST
24
25
26
27
28
29 - 30
31
32 - 33
HIPS
34½
35½
36½
37½
38½
40
41½
43
1X 2X 3X SIZE
14
16
18
20
22
24
BUST
40
42
44
46
48
50
WAIST
31
33
35
37
39½
42
HIP
42
44
46
48
50½
53
PXS PS PM PL SIZE
2/4P
6/8P
10/12P
12/14P
BUST
32½ - 33½
34½ - 35½
36½ - 37½
39½ - 40½
WAIST
24½ - 25½
26½ - 27½
28½ - 29½
31½ - 32½
HIP
34½ - 35½
35½ - 37½
38½ - 39½
41½ - 42½
0 - XS 1 - S 2 - M 3 - L 4 - XL HIPS
31 - 37
34 - 38
36 - 42
40 - 46
45 - 54
HEIGHT
4'9" - 5'1"
5'0" - 5'4"
5'2" - 5'8"
5'5" - 5'8"
5'6" - 5'10"
SIZES XS S M L XL AMERICAN
25
27
29
31
33
EUROPEAN
75 cm
80 cm
85 cm
90 cm
95 cm
Belt Measuring InstructionsTo find out what size belt you wear, simply follow these guidelines:- First, decide whether you will be wearing the belt at your waist or on your hips (lower rise). This will affect the fit of the belt.
- For waist belts, measure around your natural waistline (just at the belly button). This is usually the smallest part of your torso.
- For hip belts, measure around the fuller part of your hips (not the fullest), where your low-rise jeans would fall. Note: Hip belts are carried in larger sizes so they can be worn on the hips.
- The measurement that you get is your belt size (in inches or centimeters). Note: See our size guide above for inch and centimeter equivalencies.
- The size of a belt indicates the measurement from the buckle prong (or other method of closure) to the middle hole of the belt.
AMERICAN EUROPEAN 6
36
7
37
8
38
9
39
10
40
11
41
Before beginning, read the guidelines below and then compare your measurements to the charts above. For the best fit, wear little or no clothing while measuring, and use a fabric tape measure. - Bust: Wrap the tape around the fullest part of your bust, then drop your arms to your sides to measure.
- Waist: Measure around your natural waistline, keeping the tape comfortably loose.
- Hips: Stand with your heels together, and measure around the fullest part of your hips.
Men's Size GuidesSizing varies greatly between designers. If you are familiar with a designer, please order the size you normally do. If not, please match your measurements (in inches) to the size guides below.Click here for measuring instructions. All measurements are in inches unless otherwise indicated.XS S M L XL XXL XXXL NECK (in)
14 - 14½
14½ - 15
15½ - 16
16 - 16½
17 - 17½
18 - 18½
19 - 19½
CHEST (in)
34 - 36
36 - 38
38 - 40
42 - 44
44 - 46
46 - 48
48 - 50
SLEEVE (in)
31 - 32
32 - 33
33 - 34
34 - 35
35 - 36
36 - 37
37 - 38
EUROPEAN
44 - 46
46 - 48
48 - 50
50 - 52
52 - 54
54 - 56
56 - 58
AMERICAN (in)
Neck Size
14½
15
15½
16
16½
17
17½
18
Sleeve Length
34
35
35½
36
36½
37
37½
38
EUROPEAN (cm)
Neck Size
37 cm
38 cm
39 cm
41 cm
42 cm
43 cm
44 cm
46 cm
Sleeve Length
87 cm
89 cm
90 cm
91½ cm
93 cm
94 cm
95 cm
96½ cm
AMERICAN JACKET SIZE
(CHEST SIZE IN INCHES)34
36
38
40
42
44
46
48
50
EUROPEAN JACKET SIZE
44
46
48
50
52
54
56
58
60
TROUSERS
(WAIST SIZE IN INCHES)29
31
32
34
35
39
41
43
45
XS S M L XL XXL AMERICAN
(WAIST SIZE IN INCHES)24
26
28
30
32
34
36
38
40
42
44
46
EUROPEAN
40
42
44
46
48
50
52
54
56
58
60
62
S M L XL CHEST
34 - 36
38 - 40
42 - 44
46 - 48
WAIST
28 - 30
32 - 34
36 - 38
40 - 42
S M L XL HAND
7½ - 8
8½ - 9
9½ - 10
10½ - 11
AMERICAN EUROPEAN ENGLISH 6
38
5½
6½
38½
6
7
39
6½
7½
39½
7
8
40
7½
8½
40½
8
9
42
8½
9½
42½
9
10
43
9½
10½
44
10
11
44½
10½
11½
45
11
12
45½
11½
13
47
12
Shoe Vendors Using American Sizing- Bruno Magli
- Cole Haan
- Gucci
- John Varvatos
- Puma
- Salvatore Ferragamo
Shoe Vendors Using English Sizing- Paul Smith
- Prada
- Prada Linea Rossa
- Tod's
Before beginning, read the guidelines below and then compare your measurements to the charts above. For the best fit, wear little or no clothing while measuring, and use a fabric tape measure.- Neck: Measure around the middle of neck (at the Adam's apple). Allow room for your index finger to fit between the tape and your neck for a comfortable fit.
- Chest: Wrap the tape around the highest part of your chest and shoulder blades, then drop your arms to your sides to measure.
- Sleeve: Bend arm and place on hip. Measure along the arm from the center back of your neck to your wrist.
- Glove: Measure around the dominant hand starting at the knuckles, omitting the thumb.
- Waist: Measure around your natural waistline, keeping the tape comfortably loose.
- Inseam: Measure along the inside of the leg just below the crotch to one inch below the ankle.
Kids' Size GuidesSizing varies greatly between designers. If you are familiar with a designer, please order the size you normally do. If not, please match your measurements (in inches) to the size guides below.Click here for measuring instructions. All measurements are in inches unless otherwise indicated.SIZE NEWBORN 0-3 MONTHS 3-6 MONTHS 6-9 MONTHS 12 MONTHS 18 MONTHS 24 MONTHS AMERICAN
5½ - 8
8½ - 12
12½ -16
16½ - 19
20 - 23
23½ - 26
26½ - 28
EUROPEAN
18 - 19½
20 - 23½
24 - 25½
26 - 27½
28 - 30½
31 - 32½
33 - 35½
SIZE 2T 3T 4T 5T HEIGHT (iN)
33 - 35½
36 - 38½
39 - 41½
42 - 44½
WEIGHT (LBS)
26½ - 28
28½ - 32
32½ - 37
37½ - 42
AGE (YRS)
1½ - 2
2
2
4
XS S M L XL SIZE
4
5
6
6x
7
8
10
12
14
16
HEIGHT (IN)
39 - 41½
42 - 44½
45 - 46½
47 - 48½
49 - 51½
52 - 53½
54 - 55½
56 - 58
58½ - 60
61- 62½
WEIGHT (LBS)
32½ - 37
37½ - 42
42½ - 48
48½ - 54
60
66
74
84
96
110
AGE (YRS)
3
4
5
6
6 - 7
7 - 8
8 - 9
9 - 10
10 - 11
11 - 12
XS S M L XL SIZE
4
5
6
7
8
10
12
14
16
HEIGHT (IN)
39 - 41½
42 - 44½
45 - 46½
47 - 48½
49 - 51½
52 - 53½
54 - 55½
56 - 58
58½ - 60
61- 62½
WEIGHT (LBS)
32½ - 37
37½ - 42
42½ - 48
48½ - 54
60
73
87
100
115
AGE (YRS)
4
5
6
7
7 - 8
9 - 10
11 - 12
12 - 13
13 - 14
AMERICAN
0.0
½
1
1½
2
2½
3
EUROPEAN
16
16
16
17
17
18
18
ENGLISH
N/A
N/A
½
1
1
1½
2
LENGTH (IN)
2⅘
3¼
3½
3⅝
3¾
4
4⅛
LENGTH (CM)
7
8⅓
8
9⅕
9½
10⅕
10½
AMERICAN
3½
4
4½
5
5½
6
6½
7
7½
8
8½
9
9½
10
EUROPEAN
19
19
20
20
21
22
22
23
23
24
25
25
26
27
ENGLISH
2½
3
3½
4
4½
5
5½
6
6½
7
7½
8
8½
9
LENGTH (IN)
4¼
4½
4⅝
4¾
5
5⅛
5¼
5½
5⅝
5¾
6
6⅛
6¼
6½
LENGTH (CM)
10⅘
11⅖
11
12
12
12
13⅓
14
14⅓
14⅗
15½
15⅗
15
16½
AMERICAN
10½
11
11½
12
12½
13
13½
1
1½
2
2½
3
EUROPEAN
27
28
29
30
31
31
31
32
33
33
34
34
ENGLISH
9½
10
10½
11
11½
12
12½
13
14
1
1½
2
LENGTH (IN)
6⅝
6¾
7
7⅛
7 ¼
7½
7⅝
7¾
8
8⅛
8 ¼
8½
LENGTH (CM)
16⅘
17
17⅘
18
18⅖
19
19⅖
19
20⅓
20⅗
21
21⅗
AMERICAN
3½
4
4½
5
5½
6
6½
7
WOMEN'S EQUIVALENT
5
5½
6
6½
7
7½
8
8½
MEN'S EQUIVALENT
N/A
N/A
N/A
N/A
N/A
6
6½
7
EUROPEAN
35
36
36
37
37
38
38
39
ENGLISH
2½
3
3½
4
4½
5
5½
6
LENGTH (IN)
8⅝
8¾
9
9⅛
9¾
9½
9⅝
9¾
LENGTH (CM)
21
22⅕
22
23⅕
23½
24
24⅖
24⅘
Last Updated January 18, 2019
California Customer Advisory
⚠ WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
Proposition 65 WARNING: Consuming foods or beverages that have been kept or served in leaded crystal products exposes you to lead, a chemical known to the State of California to cause birth defects and other reproductive harm.
Subject to the Neiman Marcus Group return policy, product may be returned within thirty days for a full refund.
Last Updated August 15, 2022
Merchandise & Availability
BergdorfGoodman.com offers an edited selection of the merchandise available in Bergdorf Goodman stores. We frequently add new designers and exciting products to our selection.
Exclusive Products
Items developed exclusively for The Neiman Marcus Group may appear at Neiman Marcus, Bergdorf Goodman, Horchow, and Last Call, and at CUSP stores.
Merchandise Delays
All items are advertised in good faith. If there is an unexpected delay in the availability of an advertised item, we will make every attempt to secure it and fill your order as quickly as possible.
Availability and Prices
Placing an item in your shopping cart does not guarantee it will be available when you are ready to make your purchase. Item quantities are limited, and items are removed when they are no longer available for purchase. A pre-order allows you to reserve merchandise before it is available for shipment.
Merchandise depicted online may not be available at the Bergdorf Goodman stores; however, we will make every effort to fulfill your order by phone. There may be a small price increase for orders placed in the U.S. and shipped to foreign countries.
Descriptive, typographic, or photographic errors are subject to correction.
We reserve the right to limit quantities ordered.
Last Updated January 18, 2019
Monogramming & Personalization
You may order monogrammed linens and personalized stationery and other items online. When you select an item that may be monogrammed or personalized, you will automatically be asked to supply the necessary information for that item.
Because personalized items are not returnable, we ask that you take special care when making your selections. The process takes approximately 2 to 4 weeks for linens and 3 to 4 weeks for stationery; please consider this time requirement when placing your order. For other personalized items, see the expected ship date listed next to the item in your Shopping Cart.
Please order carefully, as monogrammed and personalized items are not returnable.
Last Updated January 18, 2019
Bergdorf Goodman Credit Card
HOW TO APPLY
To complete an online application, click here.
The process is completely secure, and the information you submit is protected. We won't release your application information to a third party except in accordance with our privacy policy, which will be mailed to you with your BG Credit Card.
Please allow 10 business days for review of your application. If you haven't received a response after 10 business days, please contact BG Credit Services for information.
HOW TO CONTACT BG CREDIT SERVICES
CALL: 1.800.505.9808 or, for international calls, 214.761.2660. Office hours are Monday through Friday 8:00 a.m. to 7:00 p.m. CT, or Saturday 9:00 a.m. to 1:00 p.m. CT.
FAX: 214.761.2779
HOW TO PAY
ONLINE: To make a payment or manage your account online, click here.
MAIL: Send your payment to the address below.
Bergdorf Goodman
PO Box 5235
Carol Stream, IL 60197-5235EXPRESS DELIVERY: Send your payment via FedEx, UPS, or another express delivery service to the address below.
Bergdorf Goodman/Capital One
Trancentra Inc.
Attention: Neiman Marcus/Bergdorf Goodman
2012 Corporate Lane
Suite 108
Naperville, IL 60563AT A STORE: You may also make a payment by visiting Client Services at Bergdorf Goodman address below.
Bergdorf Goodman
754 Fifth Avenue
New York, NY 10019HOW TO MANAGE ACCOUNT
You can view and manage your Bergdorf Goodman account online. You may also get this information by contacting Credit Services 1.800.505.9808.
CLOSE ACCOUNT: Call Credit Services at 1.800.505.9808. You may also send your request in writing, clearly stating that you wish to close your account and including your name as it appears on the card, your account number, and your billing address, to address below.
Bergdorf Goodman Credit Services
PO Box 729080
Dallas, TX 75372-9979Last Updated January 18, 2019
BG Gift Cards
At BergdorfGoodman.com, you may:
- Pay with a BG Gift Card.
- Purchase BG Gift Cards (in the form of a plastic credit-card style or BG Virtual Gift Card email). BG Gift Cards may be redeemed online or at the Bergdorf Goodman store.
- Check the value of BG Gift Card.
Paying for an online order with a BG Gift Card or a BG Virtual Gift Card:
- To pay for an online order with a BG Gift Card or a BG Virtual Gift Card, you will need the gift card number, plus, for security purposes, the four-digit code that appears on the back of the traditional card or on the BG Virtual Gift Card.
- If you are paying with multiple gift cards, you cannot choose the amount to be deducted from each gift card. The balance due is deducted from the gift card with the least value first and then from the remaining gift cards in ascending order.
- The remaining balance of your order, if any, will need to be charged to a credit card, which can be entered on the payment screen.
- Any unused value remains on the BG Gift Card or BG Virtual Gift Card until you choose to use it, subject to applicable law in various states.
- If you cancel your order once it ships, or if you return your order, you will be mailed a Merchandise Credit Gift Card, provided the returned merchandise is within the return policy guidelines.
Terms and Conditions (BG Virtual Gift Card)
The following Terms and Conditions govern your use of the BG Virtual Gift Card and they may only be modified in a writing signed by both parties:- BG Virtual Gift Cards may be treated the same as cash.
- BG Virtual Gift Cards are not redeemable for cash, nor can they be returned for a cash refund.
- BG Virtual Gift Card actual cash value is 1/10 of one cent.
- BG Virtual Gift Cards cannot be purchased with a BG Gift Card, nor can they be used to purchase a traditional gift card.
- BG Virtual Gift Cards cannot be applied as payment on Bergdorf Goodman Credit Card accounts
- The BG Virtual Gift Card is immediately redeemable once your recipient receives the BG Virtual Gift Card email notification (we'll send it within one business day of order completion).
- Sales tax is applicable on any merchandise purchased with a BG Virtual Gift Card.
- Delivery to an incorrect but deliverable email address is the sole responsibility of the purchaser
- Delivery to a non-existent email address is the sole responsibility of the purchaser.
- Bergdorf Goodman is not responsible for lost or stolen BG Virtual Gift Cards.
Terms and Conditions (BG Gift Card)
The following Terms and Conditions govern your use of the BG Gift Card and they may only be modified in a writing signed by both parties:- BG Gift Cards may be treated the same as cash.
- BG Gift Cards are not redeemable for cash, nor can they be returned for a cash refund.
- BG Gift Card actual cash value is 1/10 of one cent.
- BG Gift Cards cannot be purchased with a BG Gift Card, nor can they be used to purchase a traditional gift card.
- BG Gift Cards cannot be applied as payment on Bergdorf Goodman Credit Card accounts
- The BG Gift Card is immediately redeemable once your recipient receives the BG Virtual Gift Card email notification (we'll send it within one business day of order completion).
- Sales tax is applicable on any merchandise purchased with a BG Gift Card.
- Delivery to an incorrect but deliverable email address is the sole responsibility of the purchaser
- Delivery to a non-existent email address is the sole responsibility of the purchaser.
- Bergdorf Goodman is not responsible for lost or stolen BG Gift Cards.
Federal Requirements
To help the government fight the funding of terrorism and money laundering activities, Federal law now requires Bergdorf Goodman and other retailers to obtain, verify, and record information that identifies customers in connection with certain gift card transactions. Such information includes your name, address, date of birth, and other identifying information, such as your driver's license or passport number.Bergdorf Goodman understands how important it is to our customers that such information is kept confidential. We will not use or transfer your information for any purpose other than as permitted or required by law, except with your consent.
The new law also restricts our ability to offer gift card cash redemptions (other than minimal amounts required by law). In addition, certain returns may need to be processed at the Store Credit Office.
We appreciate your cooperation with these new requirements. If you have any questions or concerns, please contact Credit Services at 1.800.505.9808.
Last Updated March 1, 2022
Order Cancellation
You may cancel an order as long as the order status is "in process." If order status is "shipped," it cannot be canceled. Call toll-free 1.888.774.2424 to determine order status; to cancel, please have your order number ready. A pickup and/or restock fee may apply.
Personalized/monogrammed items: Orders cannot be canceled or returned.
Perishable/gourmet foods: Your cancellation request must be received at least 4 days prior to the requested delivery date.
Whether you are a Registered Customer or a Guest, you can find the status of your order by clicking here.
Last Updated January 18, 2019
Alterations
Whether you purchased your item at Neiman Marcus, NeimanMarcus.com, Bergdorf Goodman, or BergdorfGoodman.com, alterations are convenient. Simply take your purchase to the nearest full-line Neiman Marcus store or to Bergdorf Goodman, and our master tailors will alter it to fit you perfectly. Standard alteration charges will apply.
Last Updated January 18, 2019
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